Help & Support
Find answers, explore guides, or reach out to our team.
Quick Help
Getting Started
Learn the basics of setting up your first assessment
Assessment Guide
Understanding domains, scoring, and how agents evaluate your organization
Reports & Exports
How to read your reports and export data
Account & Billing
Manage your subscription, team members, and organization settings
Frequently Asked Questions
Initial assessments complete in under 5 minutes. Full comprehensive assessments with document analysis take 15-30 minutes depending on the volume of materials provided.
Claritybase evaluates 6 core domains: AI Capability, DevOps Maturity, Security Posture, Infrastructure Readiness, Data Engineering, and Digital Channel Maturity.
We recommend quarterly reassessments to track progress. Claritybase can automatically schedule these for you.
Enterprise clients can configure and update assessment criteria through the dynamic questionnaire engine. Contact your account manager for setup.
All data is AES-256 encrypted at rest, with role-based access controls, complete audit trails, and optional on-premise deployment for data sovereignty requirements.
Navigate to Settings, then Organization, to invite team members. Each member can be assigned specific roles and access levels.
Still need help?
Our support team is here to assist you.
Email Support
contact@infiniteware.com
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